Global Settings: Configure Teams and Levels

Overview

The Global Settings is the control center for Collaboration Champion, allowing Confluence administrators to configure and manage the gamification settings for their organization.

We need to ensure at least one team exists in your Atlassian cloud platform. Please add teams from the top menu Teams before you proceed with the below steps.

Accessing the Global Settings

Log in to Confluence with administrator credentials.

Navigate to top-right Settings menu & click.
Click "Collaboration Champion" in the left sidebar of APPS.

Configuration Steps

1. Organization Setup

Enter your Organization ID.
Input the API Token for authentication.
Click "Validate" to ensure the credentials are correct and teams can be retrieved.

2. Team Selection

View a list of all teams in your organization.
Select which teams will participate in the gamification.
Option to include all teams or choose specific ones.

Please Note

For optimal performance, select specific teams, with a recommendation of up to 100 teams. Selecting a larger number of teams may result in the Team Leaderboard not displaying correctly.

3. Level Configuration

Define up to five levels for user progression.
For each level, set:
Level name (e.g., "Novice", "Expert")
Points required to reach this level

4. Reset Options

Ability to reset all user points (use with caution).

Saving and Applying Changes

After making any changes, click "Confirm and Submit" to apply the new settings.

Troubleshooting

How to find out my Organizaiton ID? https://confluence.atlassian.com/jirakb/what-it-is-the-organization-id-and-where-to-find-it-1207189876.html
How to create API Token? https://id.atlassian.com/manage-profile/security/api-tokens
If changes don't appear immediately, try refreshing the page with the shortcut Command/Ctrl + R.
Configuration validation failed. Please check your inputs and ensure at least one team exists

Remember, changes made in the Global Setting will affect all users of Collaboration Champion across your Confluence instance. Always communicate significant changes to your team before implementing them.

Please contact us if you have any questions through https://hangzhouace.atlassian.net/servicedesk/customer/portal/4.